Privacy Policy

Last Updated: November 3, 2025

1. Introduction

At Valley Lock & Door, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website (https://valleylockanddoor.com), request a free estimate, or use any of our door or locksmith services. By using our site, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, service address, or other details submitted through forms or phone calls.
  • Usage Data: Browser type, IP address, pages visited, time on site, and similar analytics data collected automatically.
  • Advertising Data: If you reached us through an ad, we may receive limited, non-identifiable data about your interaction (for example, clicks or form completions).

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and schedule appointments.
  • Provide estimates and perform garage door, entry door, or locksmith services.
  • Improve website performance and advertising accuracy.
  • Send service updates, maintenance reminders, or promotional messages (you may opt out anytime).
  • Meet legal obligations or resolve disputes.

4. Cookies, Analytics, and Advertising

Our site uses cookies and analytics tools to improve your browsing experience.

  • Analytics: We use tools such as Google Analytics to track anonymous website traffic and visitor behavior.
  • Advertising: We may use Google Ads or similar platforms to reach previous site visitors. You can adjust ad preferences or disable cookies anytime at https://adssettings.google.com.

5. Sharing of Information

We never sell your information. Data may be shared only with trusted service providers who help operate our website or advertising platforms — all bound by confidentiality agreements. We may also share information if required by law.

6. Data Retention and Security

We keep your personal information only as long as needed for service and legal purposes. Reasonable safeguards are in place to protect your data, though no system is completely secure.

7. Your Rights and Choices

You can:

  • Request to access or delete your personal data.
  • Opt out of marketing communications.
  • Manage cookies in your browser settings.

Some states may grant additional privacy rights. To exercise them, contact us using the details below.

8. Children’s Privacy

Our website and services are intended for adults and property owners. We do not knowingly collect personal data from children under 13.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy as needed. The “Last Updated” date above reflects the most recent version.

11. Contact Us

If you have questions or requests regarding this policy, please contact us:

Valley Lock & Door
East Greenville, PA
Phone: (267) 923-5759
Email: [email protected]
Website: https://valleylockanddoor.com